Privacy Policy

Privacy Policy

At QuickClothing.net, we are committed to respecting your privacy and complying with UK and EU laws and regulations to ensure that the personal information you give us is kept secure.

This Privacy & Cookies Policy covers how we collect and use, as well as process personal information about you, when you use this website and when you become a customer of ours.
It is important that you read and understand the below and agree that you do not object to us using your personal information for any of the purposes outlined in this Privacy Policy.

How we collect your personal information

We may collect your personal information through one of the following ways:
When you visit and use our website and visit the quickclothing.net online store.
When you interact with our digital content or sign up to our newsletter.
When you contact our customer services by email or when you complete any forms for purchases or enquiries.
When you sign up or interact with QuickClothing.net through our social media pages and apps.

The information we collect:
In addition to personal details such as your name, email, telephone number, address and payment details, Quick Clothing, either directly or through the use of cookies, may also collect some of the following personal information about you:

Details of transactions you make from us online directly through QuickClothing.net or through one of our social media platforms, such as our Facebook Page or Instagram Page.
Details of your visits to our site and pages.
Details of when you contact our customer services team.

How do we use your information?
We will treat your information as private and confidential (but we reserve the right to disclose this information in certain circumstances, as set out below). Your personal information can be used in any of the following ways:

Process and fulfil any orders you make via the sites or in-store (please note: Your details may need to be passed to a third party in order for them to fulfil your order and deliver the items you purchase from us.
We may retain your details for a reasonable period of time after you have completed the transaction, in order to fulfil any contractual obligations, such as refunds and guarantees.
To process payments and prevent fraudulent transactions (we may retain your details of these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions).

With your consent, we will retain your personal information, preferences and details of your transactions in order to keep you informed by email or post or through other digital means including social media platforms, about products and services (including special offers, discounts, promotions, events, competitions and so on) offered by Quick Clothing.
We will use your personal information to maintain and update your account details, such as a change of address etc.

Who we share your information with

At Quick Clothing, we hate spam and other unsolicited junk as much as you do, so for that reason we will never share your details directly with a third party other than in certain circumstances, as mentioned above, where we may need help to fulfil our obligation to you for your purchases or to combat potential fraud and for credit checking purposes at checkout. We only provide these companies with the information which they need to carry out their services, and they will not be permitted to use the information for other purposes. We require all third parties to treat your personal information as carefully and confidentially as we do.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are obliged do so.

Payments on QuickClothing.net are made through our payment solutions providers, Shopify, Worldpay, Apple Pay, Paypal and so on, depending on your selected payment method at our shopping cart checkout. These providers only retain the essential information they need to process your transaction and Quick Clothing has no access to nor retains any financial information these providers use.

The personal information that you provide through this website or via our social media is processed under the law of the United Kingdom but may be stored on servers internationally, including but not limited to: USA, Canada, Australia, New Zealand and EEA.

Personal information stored in another jurisdiction may be subject to access requests from governments, courts, or law enforcement in that jurisdiction according to its laws. Whether the personal information you provide to us is processed by us or our Affiliated Companies or services providers within the U.K. or EEA or outside of it, we will take steps to ensure that your personal information will be afforded the level of protection required of us under and in accordance with this Privacy Policy and applicable data protection laws and in accordance with current legally recognised data transfer mechanisms, such as a valid Privacy Shield certification (in the case of a data transfer to a Privacy Shield certified US recipient – https://www.privacyshield.gov/welcome) or appropriate EC approved standard contractual clauses (see http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm)

Children's Privacy
You must be at least 13 years old to use our sites. If you are under 13 or a minor in your country or state of residence, your parent or legal guardian must provide their information and agree to this Privacy Policy on your behalf and you may only access and use our sites with permission from them. We do not knowingly collect personal information from children under the age of 13 or equivalent minimum age, if we become aware that we have inadvertently received personal information from one, we will delete such information from our records.

Your data protection rights
You have the right to request a copy of, amend, limit or delete the personal information we hold about you, which may be done by sending an email to "design" at quickclothing.net. Please note that we may require you to verify your identity before allowing you to access your personal information.

Your information will be retained as long as you are an active customer and for a period of up to 5 years afterwards, or otherwise as required for our business operations or by applicable laws. We may need to retain certain personal information even once a customer account has been closed or deleted to enforce our terms, to identify, issue or resolve legal claims, for fraud prevention and/or for proper record keeping purposes. We may also retain a record of any stated objection by you to receiving updates for the purpose of ensuring we can continue to respect your wishes and not contact you further. Your personal information will be deleted or destroyed in a manner that cannot be restored or reproduced.

If you no longer wish to receive our newsletters or competion updates and other general product or offer updates, just email us at "design" at quickclothing.net follow the instructions about how to unsubscribe, available in all our newsletters.

Third party links
Sometimes Quick Clothing my include third party links on our sites for the purposes of promotions or other relevant offers. These sites have separate and independent privacy policies, which we encourage you to review when you visit those sites. This Privacy Policy Statement only covers our sites and does not cover any other websites. We therefore have no responsibility or liability for the privacy practices, data collected or the content of these sites.

Cookies
Cookies are small pieces of information, which are issued to your computer when you visit a website, storing, and sometimes tracking, information about your use of the sites. We use cookies to elevate your user experience and the quality of our sites and service. When you enter our sites our web server sends a cookie to your computer which allows us to recognise it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the sites, we know that the cookie information relates to you.

"Local storage" is technology which allows a website or an app to store and retrieve data on your mobile phone or other device. We use this to enable certain features, including to store certain parts of our sites on your device, so that those pages load more quickly when you next visit them.

You can set your browser to reject cookies or you can delete them yourself if you wish, however, please by aware that restricting cookies and/or local storage will impact on your user experience and may prevent you from using part of our sites. You can also control the use of local storage using your browser settings.
By proceeding beyond this page, you consent to our cookie and local storage settings and agree that you understand this Policy.

Strictly Necessary Site Cookies
These cookies are used by our online shop platform, Shopify. They track visits to the shop and allow you to use essential features of our sites, such as processing orders and collecting payments. If we did not use these cookies we would be unable to supply you with any goods or purchases.

Changes to this privacy policy
We reserve the right to amend or update this Privacy Policy from time to time as may be necessary to comply with any legal changes but please be assured of our commitment to our core policy which is ensuring the privacy and integrity of any information you share with us.